Well, would you look at it? The same day Samsung announced its official launch of Galaxy Fold in the United States, it also lent us one of its updated devices for another round of tests. Over the next week or so, I will investigate the changes Samsung made to this redesigned Fold and review it (yes, again) with a greater focus on durability. However, before I get to that, I want to know what you want to know.
After all, it is rare for such an ambitious device to get caught in a fiasco before it goes on sale, and great questions about usability and longevity still remain. Do you already have thoughts? Let us know in the comments (where I will be residing for a while) or contact me on Twitter.
Now, I have had the new Fold for less than a day, so I have not yet drawn any nuanced conclusion. However, in order to guide our conversations and inform anyone who is so close to committing to a Fold, I think it is worth analyzing some initial observations:
It feels much better Samsung made some obvious and practical changes to this updated model, including the covers to fill the worrying gaps above and below the folding screen, and a redesigned hinge that should prevent Schmutz’s pocket from entering the phone. (That said, the new Fold does not yet have an IP rating of water or dust resistance). However, what was immediately noticed was how much stronger the Fold felt.
The main screen doesn’t feel as fluffy as it used to, and the hinge does a much better job of locking the two halves of the fold in place. One of my favorite photos from our review video saw me quickly opening and closing the Fold by grabbing one side and moving it, that is not so easy now. Simply put, this is how the Galaxy Fold should have felt the first time.
Jelly shift remains one thing. As I mentioned in our original review, the two sides of the big screen of the Galaxy Fold do not move at the same speed when you move. It is a subtle discrepancy, of course, but it is one of those things you can never see after noticing it for the first time. Samsung’s Fold redesign focused on correcting some key physical oversights, so I can’t say I’m surprised that a funky and fundamental screen behavior remains here. Even so, I almost hoped that the problem was not so noticeable in Fold’s last production executions, I suppose hope was misplaced.
Bluetooth questionable? Each Galaxy Fold comes with a pair of Samsung Galaxy Buds, and getting a free $ 129 accessory helps sweeten the deal a bit here. However, I have encountered some serious Bluetooth problems so far: while I was walking from a grocery store to my apartment, the connection kept appearing and disappearing, which generated large gaps in which I wondered if my podcast would play again ever. These were files stored locally, and I was holding the Fold in my hand, it was not stored in my backpack or anything. It is difficult to say if this rarity was thanks to the Buds, the Fold, the application or the Android itself, but I will continue testing just in case.
The main support is a work in progress. The Fold officially goes on sale in the US. UU. On Friday, so I have to imagine that this is the big day that their Fold-specific Premier support line will be launched. Still, I couldn’t help calling the number provided in the box and asking the support person a question about how to make the application’s continuity work. It took a little while, but in fact he found the answer he expected. However, I can’t help feeling that Samsung lost the opportunity to highlight its promises of support 24/7. Having a dedicated Support section in the device configuration, as Google does with its pixels, would be much more useful than providing a phone number on a piece of paper that is easily lost.
Ah, one more thing. Samsung’s Premier service includes a discounted rate of $ 149 (plus taxes) if your screen breaks out of warranty. The thing is that it only applies if you bought your Galaxy Fold before December 31, 2019. It would be tempting to infer that the limitation means that Samsung does not plan to produce this version of the Fold indefinitely; I guess we will have to wait and see.
Of course, that’s just the tip of the iceberg; There are still many tests to do here. Be sure to let us know what you want us to focus on for the second part of our Galaxy Fold review, which will be available soon.